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Care plans that keep your platform running.

Monitoring, security patches, backups and a monthly block of senior engineering hours for the websites, marketplaces and mobile apps that run your business every day.

Book a consultationCompare the plans

Billed monthly in advance. 6-month minimum, then month to month.

Built for the systems your business can't do without.

If any of these sound familiar, a care plan is the right next step.

Whoever built it has moved on

The app works today, but nobody is watching it, and you find out about problems from your customers.

Launch support has ended

You want the engineers who know the codebase to stay on it, not a new freelancer every time something breaks.

Updates have piled up

Security warnings, outdated SDKs, store review rejections and backups nobody has tested in months.

The roadmap keeps growing

New vendors, riders, payment methods and features every month, and you need a team with capacity reserved for you.

Four plans, one standard of care.

Pick the plan that matches how much your platform changes. Move up or down at the start of any month.

Compare every detail

Website Care

One business website or web app

$1,600/month

Start Website Care

Monitoring, patching, backups and a monthly block of senior hours for the website that brings in your leads and sales.

Scope
1 website or web app
Engineering hours
20 hours / month
Critical response
4 business hours
  • 24/7 uptime and error monitoring with alerts
  • Monthly security and dependency patches, tested first
  • Daily backups with 14-day retention and a documented restore
  • Up to 20 hours a month for fixes, small features and changes
  • Technical SEO health check
  • Monthly summary report and a quarterly review call

Not included: Mobile apps, content writing, a named project manager.

Most chosen

Platform Essentials

One website and up to two mobile apps

$3,300/month

Choose Essentials

For a live product with a website and an iOS and Android app, kept healthy, patched and released on schedule.

Scope
1 website and 2 mobile apps
Engineering hours
50 hours / month
Critical response
2 business hours

Everything in Website Care, plus:

  • Up to 50 hours a month for features, integrations and fixes
  • Bi-weekly patching and monthly framework upgrades
  • 30-day backup retention and a semi-annual recovery test
  • Mobile maintenance: OS compatibility, SDK upgrades, store releases
  • Up to 4 app store submissions a month
  • Payment, map, SMS and email integrations maintained
  • Monthly sprint planning with a named project manager
  • SEO and AEO/GEO for up to 40 pages, 2 articles a month

Platform Growth

Two web platforms and up to four mobile apps

$5,000/month

Choose Growth

For marketplaces running customer, vendor and rider products together, where delays and downtime cost revenue.

Scope
2 web platforms and 4 mobile apps
Engineering hours
100 hours / month
Critical response
1 hour, including weekends

Everything in Essentials, plus:

  • Up to 100 engineering hours a month
  • Weekly patching with priority response to critical CVEs
  • Hourly database snapshots, 90-day retention
  • Quarterly disaster recovery testing
  • Staged rollouts, crash monitoring and release notes
  • Public status page for you and your customers
  • Weekly dashboard and a monthly business review
  • Named project manager and lead engineer
  • SEO and AEO/GEO for up to 100 pages, 4 articles a month

Platform Enterprise

Multi-product businesses that need a dedicated team

$13,000/month

Talk about Enterprise

A dedicated team for every website, app and backend you run, with round-the-clock cover and the hours to keep shipping.

Scope
All your websites and apps, within the agreed architecture
Engineering hours
240 hours / month
Critical response
30 minutes, 24/7

Everything in Growth, plus:

  • Up to 240 engineering hours a month from a dedicated team
  • Dedicated DevOps engineer on your infrastructure
  • Critical security patches applied the same day
  • Continuous backups with point-in-time recovery
  • Documented failover, tested every quarter
  • Annual penetration test and security audit included
  • Weekly call and a quarterly roadmap workshop with leadership
  • Unlimited app store submissions
  • SEO and AEO/GEO across all public pages, 8 articles a month

Every plan includes

The work that keeps a platform healthy happens on every plan, and it never comes out of your hours.

  • Uptime and error monitoring

    24/7 checks on your site, APIs and backend, with alerts going to our on-call engineer.

  • Security patching

    Server software, runtimes and dependencies patched on schedule and tested before release.

  • Verified backups

    Daily backups with a documented restore procedure, and restores tested on a schedule.

  • Senior code review

    Every change is reviewed by a senior engineer before it reaches production.

  • A written monthly report

    Uptime, incidents, resolved tickets and what we recommend next, in plain language.

  • You own everything

    Code, data, content and cloud accounts stay yours. Full export on request or termination.

Not sure which plan fits?

Tell us roughly what you run and how much change you expect. We'll point you to the smallest plan that covers it.

15

Fixes, changes and new features you expect each month.

0290+

Web platforms

Websites, marketplaces, dashboards

1

Mobile apps

Each iOS or Android app counts once

0

Our recommendation

Website Care

$1,600/month

One business website or web app

  • 20 engineering hours a month
  • 1 web platform
  • No mobile apps
Start Website CareSee what’s included

Compare every detail.

Higher plans include everything in the plans before them.

20 features across 4 plans

$1,600/month

Choose

$3,300/month

Choose
Best for
Website Care: One business website
Platform Essentials: A website with its mobile apps
Platform scope
Website Care: 1 website or web app
Platform Essentials: 1 website and 2 mobile apps
Engineering hoursHours do not roll over.
Website Care: 20 hours / month
Platform Essentials: 50 hours / month
Team
Website Care: Shared senior engineers
Platform Essentials: Named project manager
Uptime monitoring
Website Care: 24/7 with alerts
Platform Essentials: 24/7 with alerts
Critical incident responseTarget time to respond, not to resolve.
Website Care: 4 business hours
Platform Essentials: 2 business hours
Standard issue response
Website Care: 1 business day
Platform Essentials: 4 business hours
Security patching
Website Care: Monthly
Platform Essentials: Bi-weekly
Dependency and framework upgrades
Website Care: Quarterly
Platform Essentials: Monthly
Backups
Website Care: Daily, 14-day retention
Platform Essentials: Daily, 30-day retention
Disaster recovery test
Website Care: Annual
Platform Essentials: Semi-annual
Penetration test
Website Care: Not included
Platform Essentials: Not included
Mobile app maintenance
Website Care: Not included
Platform Essentials: OS compatibility, SDK upgrades and store releases
App store submissions
Website Care: Not included
Platform Essentials: Up to 4 per month
Third-party integrationsPayments, maps, SMS and email.
Website Care: Monitoring only
Platform Essentials: Monitoring and maintenance
Performance and load review
Website Care: Quarterly
Platform Essentials: Monthly
Reporting
Website Care: Monthly summary
Platform Essentials: Monthly detailed report
Strategy and roadmap
Website Care: Quarterly review call
Platform Essentials: Monthly sprint planning
SEO and AEO/GEO
Website Care: Technical health check
Platform Essentials: Up to 40 pages
Content and blog support
Website Care: Not included
Platform Essentials: 2 articles per month

What counts as an hour.

Your hours go to work you ask for. Keeping the platform healthy is already paid for.

Uses your hours

  • Bug fixes you report
  • Small features and content or configuration changes
  • Investigations you request
  • Third-party API and integration updates
  • App store release work

Never uses your hours

  • Monitoring and alert handling
  • Scheduled security patching
  • Backups and restore tests
  • Monthly reports and review calls
  • Fixing anything we introduced

Time is tracked in 30-minute steps. If a request needs more than your remaining hours, you choose: wait for next month, approve extra hours, or book a feature sprint.

Add-ons, when you need more.

Add to any plan, month by month. Extra hours are only used with your written approval.

  • Additional engineering hoursWebsite Care, Essentials and Growth$45 / hour
  • Additional engineering hoursEnterprise$40 / hour
  • Feature sprint2 weeks, fixed scopeFrom $3,500
  • Additional web platform under retainer$600 / month
  • Additional mobile app under retainer$250 / month
  • New mobile app platformiOS or AndroidQuoted per project
  • Penetration test and security auditAnnual, included in EnterpriseFrom $1,800
  • Load testing and performance optimizationPer projectFrom $1,200
  • AI automation moduleSupport tickets, order routing, lead qualificationQuoted per project
  • After-hours emergency responseOutside agreed windows; Enterprise is covered 24/7$150 / incident
  • Dedicated DevOps engineerIncluded in Enterprise$1,500 / month

Onboarding sets the platform up for care.

A one-time engagement before the plan starts, so we know your system as well as the team that built it.

$1,500one-time

Waived for Growth and Enterprise clients on a 12-month term.

  1. 1Full architecture and codebase review
  2. 2Security assessment and dependency audit
  3. 3Infrastructure inventory, with credentials stored securely
  4. 4Monitoring and alerting setup
  5. 5Backup verification and a first restore test
  6. 6Mobile app audit: store listings, SDKs, crash rates and reviews
  7. 7A written runbook for incidents, releases and escalation
  8. 8Service levels and communication channels agreed in writing

Service levels, in writing.

How we sort what comes in and how often you hear from us.

Critical

Platform or app unavailable, payments failing, data at risk

Response
Per plan
Updates
Every 60 minutes until resolved

High

A major feature broken for many users

Response
Per plan
Updates
Every 4 business hours

Standard

A minor bug or a change request

Response
Per plan
Updates
Daily

Targets are for response, not resolution. Resolution time depends on the root cause and any third-party dependency.

The terms, plainly.

Minimum term
6 months, then month to month with 30 days' written notice.
Billing
Monthly in advance by bank transfer, international wire or card. USD pricing; PKR invoicing available for Pakistani clients at the prevailing rate.
Hour allocation
Engineering hours do not roll over. Unused hours are not refunded.
Third-party costs
Hosting, domains, app store developer fees, SaaS tools and API usage are billed at cost and not included in the plan price.
Source code and data
You own all code, data and content. We provide a full export of repositories, databases and credentials on termination.
Confidentiality
A mutual NDA is signed before onboarding. Your data is handled under applicable data protection requirements.
Price review
Reviewed annually, with 60 days' notice.

Questions about care plans.

Looking for project pricing instead? See build packages.

Devzey care plans start at $1,600 a month for one business website. A website with up to two mobile apps is $3,300, two web platforms with up to four apps is $5,000, and a dedicated team for every product you run is $13,000. Every plan includes monitoring, patching and backups, plus a monthly block of engineering hours.

Did this answer your question?

Yes. Onboarding starts with a full architecture, codebase and security review, so we understand the system before we're responsible for it. You get the findings in writing.

Did this answer your question?

Monitoring alerts our on-call engineer straight away. We respond within your plan's critical response time and send updates every 60 minutes until it's resolved.

Did this answer your question?

No. Hours are reserved capacity for each month, which is what lets us guarantee response times. If you regularly need more, a bigger plan or extra hours usually costs less.

Did this answer your question?

Both. Hours cover bug fixes, small features, integrations and improvements. Larger work can be booked as a fixed-scope feature sprint.

Did this answer your question?

The minimum term is 6 months, then the plan runs month to month with 30 days' written notice. You can move up or down a plan at the start of any month.

Did this answer your question?

You do. Code, data, content and accounts stay in your name, and we hand over a full export of repositories, databases and credentials if you leave.

Did this answer your question?

Onboarding usually takes one to two weeks, depending on the size of the platform. Monitoring is switched on during onboarding, so you're covered from the first days.

Did this answer your question?

Free consultation, no obligation

Bring us the platform. Leave with a plan.

Book a consultation and we'll review your architecture, team and goals, then recommend the plan that fits.

Book a consultation+1 628 272 5170